We booked Eliza for a half day tour in Florence. This was part of our 2 week stay in parts of Italy, Czech Republic, Austria and Germany. Our 1/2 day with Eliza was one of our favorite parts of the entire 2 weeks! We customized our tour with her. We wanted to see the Uffizi and Accademia, but we didn’t want to spend all of our time in museums, we wanted to get a little bit of the local flavor of this beautiful city. Eliza accomplished both for us. Eliza is a sweet young lady; highest recommendations.