Eliza went way beyond our expectations for this shore excursion. She coordinated perfectly with our driver for one thing. But it was her knowledge and enthusiasm for art and history that made for a really exceptional tour. She also knew the perfect place to have lunch that was ‘local’ and not a place for tour buses or on the tourist walkways. The food was delicious as was the ambiance with our Italian peers. We were 200% happy with the tour she gave us.